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» 21 FEBRUARY 2006 – The Financial Regulator has today published the latest edition of Regulatory Connection.
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» 09 FEBRUARY 2006 – The Financial Regulator has published its main proposals on amending their current fitness and probity regime - the basis for which is dealt with through the use of the Individual Questionnaire (IQ). All individuals covered by the test will be referred to as 'Approved Persons'.
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» 08 FEBRUARY 2006 – The Financial Services Ombudsman has published details of significant decisions he made on unresolved complaints from customers of regulated financial service providers in the October to December 2005 period.
A summary of decisions are below and the full report attached.

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» 20 JANUARY 2006 – The Financial Regulator has published a consultation on the proposed minimum competency requirements for all individuals providing advice or selling retail financial products to consumers
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» 19 JANUARY 2006 - The Financial Services Ombudsman, Mr Joe Meade, published details of complaints received from April - December 2005
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» 17 JANUARY 2006 - The National Pension Board today launched a report with proposals and recommendations around Pension reform including PRSAs
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» 13 DECEMBER 2005 – The Financial Regulator proposes to extend period of authorisation for Mortgage Intermediaries
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12 DECEMBER 2005 - THE FINANCIAL REGULATOR HAS PUBLISHED ON THEIR WEBSITE– Consumer Protection Code Public Response to CP10

CP10 Public response.pdf »

Impact Analysis.pdf »


21 FEBRUARY 2006 – The Financial Regulator has today published the latest edition of Regulatory Connection. Featured in this edition are:

  • A welcome from the new CEO, Mr Patrick Neary
  • A profile of the Consumer Information Department
  • An update on the Consultations Papers

RegulatoryConnectionIssue06.pdf»

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09 FEBRUARY 2006 – The Financial Regulator has published its main proposals on amending their current fitness and probity regime - the basis for which is dealt with through the use of the Individual Questionnaire (IQ). All individuals covered by the test will be referred to as 'Approved Persons'.

Key Facts about this Consultation Paper:

Scope
Test will apply to Board of Directors or in the case of sole traders, the owner/manager or those who direct the affairs of the firm. Existing Approved Persons will not be asked to complete the new IQ.

Uniformity of Test
FR will accept clearance of a person from another EU/EEA regulators and other regulators on a case by case basis.

Tax Compliance
Specific questions relating to the individual's personal tax compliance will be asked.

Degree of Bureaucracy
The new IQ lists the agencies that the FR may contact when performing a review of the individual.

Length of History
Previous 10 year career history to be supplied.

Unscheduled Departure
The Approved Person may contact the FR if they feel there are issues within the firm that may be of interest to the FR.

Information about the Consultation
Consultation period commences immediately
Consultation period ends 30 April 2006
Regime implementation date June 2006

CP15 IQ 10 Feb.doc »

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08 FEBRUARY 2006 – The Financial Services Ombudsman has published details of significant decisions he made on unresolved complaints from customers of regulated financial service providers in the October to December 2005 period.
A summary of decisions are below and the full report attached.

Insurance

• A complex total permanent disability and critical illness claim for €100,000 was initially rejected by the insurance company but a mediated settlement of €33,000 was reached by the Ombudsman.
• Payment Protection Plan, including Disability Benefit – Benefit reinstated as complaint upheld.
• Medical Expenses Insurance - Following a review by the Ombudsman the cost of surgery undertaken outside of Ireland was met, without admission of liability, at an amount that would have been paid if it was carried out in Ireland.
• Medical Insurance – a claim for the cost of a hip replacement was not upheld but the particular policy exclusion needs clarity.
• Stolen motor vehicle – Ombudsman increased valuation offer by €1,000 to €3,700.
• Household Buildings Policy – Alleged Storm Damage of €80,000 not upheld.
• Life Assurance – A with profits Endowment Policy should not have been issued and accordingly the premiums paid had to be refunded.
• Whole of life policy allegation of misleading information - compromise settlement agreed

Credit Institutions (including Credit Unions)

• Building Society had to repay €29,000 to a couple who switched their commercial mortgage as a fixed early redemption fee of six month’s interest was charged. The Ombudsman has directed the society to change its policy to the actual loss incurred
• Nature of derivatives investment was not explained and €6,500 awarded
• Olympic Games – excessive hire of cars by credit card not upheld
• Complaint of €23,000 allegedly missing from a credit union account not upheld
• Credit Union did not inform a member of his rights and €250 compensation awarded
• Credit card anti fraud measures are appropriate even when they cause inconvenience
• Bank was wrong to withhold title deeds and €5,000 compensation was awarded.


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20 JANUARY 2006 – The Financial Regulator has published a consultation on the proposed minimum competency requirements for all individuals providing advice or selling retail financial products to consumers


Page 7 of the consultation states that Credit Unions are authorised as insurance intermediaries and mortgage intermediaries will be subject to the requirements in relation to these activities.

We have attached two of the key pages in the document along with the full consultation paper for your attention.

Key Facts about this document are:

  • Proposed date for commencement of competency requirements - 1 Jan 2007
  • Proposed date for Grandfathering (specific rules apply) - 1 Sept 2000
  • Proposed Period that an unaccredited individual has to achieve a recognised
    qualification - 4 years
  • Continuing Professional Development (CPD) - Applies to all, whether Grandfathered or qualified


    Closing date for consultation 31 Mar 2006


    Min Competancy Jan06.pdf »









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19 JANUARY 2006 - The Financial Services Ombudsman, Mr Joe Meade, published details of complaints received from April - December 2005

Extracts of insurance related statistics and attach the full report for your attention. The Ombudsman intends to publish details of compensation awards made and other significant decisions next month.

 

Insurance sector Area of business        
    Non Life (63%) Life (37%)    
Travel



323 29% Life assurance 180 28%
Motor 281 26% Investment policies 136 21%
Household contents/ Buildings 146 13% Endowment policies 96 15%
Medical expenses 102 9% Critical/serious illness 50 8%


Nature of insurance complaints
Repudiation of claim
484
28%
Maladministration
201
12%
Customer care
177
10%
Claim handling
158
9%
Mis-selling
119
7%




Source:
Report by the Financial Services Ombudsman under Section 16 and 57 BS of the Central Bank and Financial Services Authority of Ireland Act 2004, published Jan 19, 2006.


FSO Report 2005.pdf »




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17 JANUARY 2006 - The National Pension Board today launched a report with proposals and recommendations around Pension reform including PRSAs



PRESS RELEASE

Pensions Board Launches National Pensions Review Report

17 January, 2006: The Report of the National Pensions Review carried out by the Pensions Board at the request of the Minister for Social and Family Affairs, Séamus Brennan, TD, was launched by the Minister at a press conference in Government Buildings today.

The proposals recommended by the Board for immediate implementation are:

§ Introduction of matching contributions for PRSAs.
§ Higher rate tax relief for all personal pension contributors.
§ Reduced regulation of Standard PRSAs.
§ Incentives for SSIA proceeds to be invested in pensions.
§ Retiree option to defer Social Welfare pension.

Recommendations for further consideration include:

§ Detailed research on women’s pension coverage rates.
§ Regular projection of Social Welfare pension costs.
§ Automatic enrolment in a pension scheme.
§ Ongoing pensions awareness and education campaigns.
§ Review of Defined Benefit Funding Standard
§ Progress review in 2008.

The key messages arising from the Report are:

• A significant increase in the annual costs of Social Welfare retirement pensions and public service pensions is predicted which is much greater than previously expected.

• Good pension provision has a very high cost which arises however it is financed i.e. by employers, employees, individuals or taxpayers through the Exchequer.


•Supplementary pension coverage is currently insufficient and is a cause for concern. Also, there does not appear to be any improvement in the adequacy of pension provision.

• Most Board members agree that pension coverage and adequacy targets will not be met without some change to the present pension system.

• Specific changes are recommended to the current voluntary supplementary system. Many members of the Board considered that further enhancements of the voluntary system can, over time, achieve significant improvements in supplementary coverage and adequacy whilst some members believe that a mandatory approach is the only certain way of achieving the targets and that such an approach should be considered urgently.

Speaking at the Launch, Michael McNulty, former Chairperson of the Pensions Board said: “Favourable demographics give Ireland a window of opportunity to ensure adequate retirement provision, but that window is likely to have closed in 20 years’ time. The Board is therefore very pleased that the Minister has frequently stated his determination to address this issue.”

Ms. Anne Maher, Chief Executive of the Pensions Board said: “The National Pensions Review is not just about a set of recommendations. Detailed analysis and costing of the pension situation are at least as important as the recommendations and should continue to be used as a frame of reference going forward. The Board understands that further decisions must be made in the context of employment interests, competitiveness and overall economic and social considerations but the absolutely essential thing is that decisions are made.”

Tiarnan O Mahoney, the new Chairperson of the Pensions Board said today: “The Report of the National Pensions Review which is being launched today provides an excellent analysis of the current pensions situation in Ireland. This will be a valuable frame of reference for the new Board’s policy considerations and, we hope, for future pensions decision making in Ireland.”

ENDS.



Notes to Editors:

1. The Pensions Board is the statutory body set up to regulate occupational pension schemes and Personal Retirement Savings Accounts (PRSAs) and to advise the Minister for Social and Family Affairs, and through him, the Government, on overall pension policy. See www.pensionsboard.ie
2. The Pensions Act, 1990 (as amended) required the Minister for Social and Family Affairs to cause a report in relation to the extent of the application of occupational and other pensions, and in respect of such matters as he considers relevant, to be prepared and furnished to the Minister not later than September 2006. A copy of that report is to be laid before each House of the Oireachtas within six months of its preparation.
3. On 3 February 2005, the Minister wrote to the Pensions Board stating that he saw little point in delaying the report until 2006 and, having discussed this at Government, he asked the Board to undertake a full review of pension coverage and associated issues without delay. The Board completed its Review between February and October 2005 in accordance with the timeframe agreed with the Minister. The Report was presented to the Minister on 7 November 2005. The Minister subsequently brought it to Government and has agreed to formally launch it on 17 January 2006.
4. The main components of the Review included a public consultation process, wide ranging specialist analysis and a series of workshops with interested groups. In all, 36 submissions were received from representative organisations and individuals and these were reviewed and considered as part of the Review. The workshops provided a wide range of views.
5. The Report includes a review of previously agreed pension targets, an assessment of current coverage and adequacy and discussion of the strategic options for meeting the agreed targets. It contains an Overview and a Summary, Recommendations and Next Steps as well as the full Report and underlying Appendices.

The Report is published online at www.pensionsboard.ie


For further information:

Anne Maher
Chief Executive
The Pensions Board Tel. (01) 613 1900

Brendan Kennedy
Actuarial Adviser
The Pensions Board Tel (01) 613 1900

Mary Hutch
Head of Information & Training The Pensions Board Tel (01) 613 1900

Jackie Gallagher
Q4 Public Relations Tel (01) 475 1444 / 087-2371838

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13 DECEMBER 2005 – The Financial Regulator proposes to extend period of authorisation for Mortgage Intermediaries


Re: Proposal to Extend Period of Authorisation for Mortgage Intermediaries

The Consumer Credit Act, 1995 was amended by Schedule 3, Part 12, Item 3 of the Central Bank and Financial Services Authority Act 2004, which came into effect on 1 August 2004. Under Section 7A of the Consumer Credit Act, 1995 (as amended) (‘CCA’) “the Bank may, if it so chooses, grant an authorisation for a period longer than 12 months, subject to such conditions or requirements as the Bank specifies. If the Bank grants an authorisation for a period longer than 12 months, the authorisation remains in force for that period from the date specified in the authorisation.” Please note that the wording of the CCA does not permit the Financial Regulator to issue evergreen authorisations (i.e. authorisations without an expiry date).

In its Strategic Plan for 2005 the Financial Regulator undertook to review its business processes (including the general authorisation process). Pursuant to that undertaking the authorisation process for mortgage intermediaries was reviewed during the course of 2005. The main finding of that review was that the requirement to issue authorisation renewals on an annual basis was contributing to delays in processing and did not add any value to the regulation of mortgage intermediaries.

Accordingly, the Financial Regulator is proposing to extend the period of authorisation for a mortgage intermediary:
· to 5 years in the case of a mortgage intermediary authorised under the CCA alone; or
· to 10 years in the case of a mortgage intermediary which is also authorised by the Financial Regulator as a multi-agency intermediary or authorised advisor under the Investment Intermediaries Act, 1995 (as amended) (‘IIA’).

Extending the authorisation period will require some changes to current practices in the industry (please see the attached Appendix).

The new regime will be introduced in 2006, on a stepped approval basis, to facilitate the orderly introduction of the new authorisation periods. Mortgage intermediaries authorised solely under the CCA, will receive an authorisation ranging from 1-5 years (during 2006/2007). Mortgage intermediaries that are also authorised under the IIA will receive an authorisation ranging from 6-10 years. Thereafter Mortgage Intermediaries will generally be granted the respective 5/10 year authorisation period. The length of the authorisation period will generally be assigned on a random basis.


Notwithstanding the proposed new regime, the Financial Regulator reserves the right to authorise mortgage intermediaries for periods less than the 5/10 year periods, should that be considered necessary.

Please be advised that the Financial Regulator is inviting comment from the relevant interested parties in relation to the proposal as set out in this letter and the attached Appendix. We would welcome any such comments by 31 January 2006.

Michael Deasy
Head of Financial Institutions & Funds Authorisations

Appendix

Current Authorisation Procedure
(New Application)
Proposed Authorisation Procedure
(New Application)
Application form must be completed, accompanied by

valid tax clearance certificate

letter(s) of appointment for all undertakings for which the applicant
wishes to act as an intermediary

certificate of incorporation (if applicable)

certificate of registration of business
name (if applicable).

Failure to provide any of the above documents will result in a refusal of authorisation.

Application form must be completed, accompanied by

valid tax clearance certificate

original letter(s) of appointment for all undertakings for which the applicant wishes to act as an intermediary;·

original certificate of incorporation
(if applicable)

original certificate of registration of business name (if applicable)

T he Financial Regulator may request references and more detailed background information if required.Failure to provide any of the above documents will result in a refusal of authorisation.Original documents will be returned to the applicant on authorisation.

Current Authorisation Procedure (Renewal Application) Proposed Authorisation Procedure (Renewal Application)
Renewal notice issued 5-8 weeks before authorisation due to expire. Renewal notice to issue:

for 12 month authorisations – 5-8 weeks before authorisation due to expire

for 5 year authorisations – 4 months before authorisation due to expire

for 10 year authorisations – 4 months before authorisation due to expire.
Valid tax clearance certificate must be supplied with application form every 12 months. Failure to do so can cause delays and in certain cases refusal of authorisation. Valid tax clearance certificate will need to be supplied with each application form. It will not be necessary to provide a certificate each year. However, failure to provide a certificate will result in refusal of authorisation
Letters of appointment need only be supplied with application if there has been any amendment. The exceptions to this are letters of appointment with end-dates. In this case an updated letter must be supplied with each application. Letters of appointment need only be supplied with an application if there has been any amendment.
Mortgage intermediaries informally continue to refer business to certain undertakings for up to 6 weeks after expiry of authorisation if there is a delay in issuing renewal for any reason. Mortgage intermediaries must cease referring mortgages, and any other mortgage intermediary activity, immediately on expiry of authorisation. The proposed Consumer Protection Code will in any case require that regulated entities will only arrange business with regulated entities (part 58).
Undertakings continue to accept business but payment of commission is deferred on business conducted (as above) during a period of lapsed authorisation. On renewal, commission is then paid. This practice will no longer be acceptable. Any mortgage intermediary engaging in this practice may be investigated for unauthorised activity.
The authorisation is dated from renewal date if complete.Otherwise it will be dated from date the completed application is received. It is not the policy of the Financial Regulator to backdate authorisations in any circumstances. No Change.
Any changes to the status of the intermediary, such as the issuance or withdrawal of letters of appointment, or a change of address, must be notified to the Financial Regulator without delay. No Change.
Revocation and/or Suspension of authorisation.  
Due to the current requirement to renew authorisation on an annual basis the Financial Regulator has not to date revoked or suspended any authorisations, rather applications for renewal of authorisation were not granted. With the introduction of longer authorisation periods the Financial Regulator is more likely to suspend or revoke authorisations pursuant to Section 116(11) of the CCA. Section 151A(1)(a) of the CCA requires that “the Bank shall establish and keep a register of mortgage intermediaries”, which must contain details of “any revocation or suspension of a mortgage intermediaries authorisation”.
Cessation of activities as a Mortgage Intermediary  
Due to the current 12 month authorisation period it appears that firms, if ceasing to operate as mortgage intermediaries, allow their authorisation to lapse (they do not seek renewal) As the new authorisation periods are considerably longer, the Financial Regulator requires firms that no longer wish to engage in the business of being mortgage intermediaries, inform us of that fact without delay. Please note that unless the Financial Regulator is informed that a mortgage intermediary has ceased operating, the funding levy will continue to apply.
   

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email: info@compliance.ie

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