Solving the Communications Compliance Chasm in a Hybrid Working Role

Continuous Professional Development (CPD) 

Continuous professional development (CPD) is a major factor when carving out a career in compliance, particularly when taking in to account the ever-changing regulatory environment with new and emerging legislation constantly on the agenda. The Compliance Institute is the leading provider of CPD events for compliance professionals in Ireland. 


Hybrid working is here to stay. This also means that employees are increasingly conducting critical conversations over many devices (office phone, mobile phone, laptop, desktop) in the office and when remote working. Therefore, how do organisations ensure that such communications are compliant and how do they monitor this? Gartner has highlighted that by 2025, 75% of conversations will be recorded and that these capabilities will enable the discovery of organisational value or risk. As such, planning for how you capture, monitor and analyse voice and digital conversations for your business, from an insight and compliance perspective, is something that organisations need to plan for.

Webinar Details

Date: Tuesday, 15th March, 2022  

Time: 13:00-14:00  


Fee: €25 for Members, €35 for Non-members  

Platform: GoToWebinar 


The Compliance Institute's CPD Programme is designed specially to support the compliance professional in developing the skills and competences required to perform their role and is also a requirement to maintain your Compliance Institute designation. For more information on Compliance Institute designations, click here .

For a full list of our upcoming CPD events, click here.

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Des Ryan
Director of Solutions and Cyber Security

Des is the Director for Microsoft’s Specialist and Technical Sales teams. In this role, he is responsible for driving new business opportunities and solution sales growth, providing leadership to the solution sales and technical sales teams enabling them to thrive and perform at their best. Des also leads our Microsoft Technology Centre in Dublin where he and his team work with customers and partners to understand their key challenges, empowering them to digitally transform and stay relevant within a rapidly changing technological landscape.In addition to this, Des acts as our Director of Cyber Security and is our spokesman for all things security related. Des joined Microsoft on returning to Ireland in 2018. He adds a wealth of international experience having spent twenty-five years working in USA, Singapore, Australia and New Zealand. During that time, he held senior executive roles in the partner community focused on Consulting, Managed Services and Solution Sales. He has also served at board level. Des has a technical heritage and so is comfortable in both technical and business forums. Des has a BSc in Information Systems from the Technical University of the Shannon and is a graduate of the Australian Institute of Company Directors and the Gordon Business Institute at University of Pretoria.

Giles Houston
Director, Microsoft Alliance

Giles is the Microsoft Global Alliance Lead at Dubber. High energy Cloud sales leader with extensive experience within the IT Sector, specifically working with technologies that drive business efficiencies and collaboration, so that enterprises can continue to enable their people to make great decisions, fast within ever changing workplace environments. Giles has many years of sales leadership experience within Alliances, Channels and business development within large corporates and tech start-ups across EMEA. 

Paddy Collins
Director of Partnering

Paddy is Microsoft Partner Director for CWSI. He is responsible for delivering Dubber's world leading conversational recording and AI solutions for the Irish market. He has over thirty years leadership experience working for multinationals such as Motorola, Cable and Wireless, and Vodafone. 

3/15/2022 1:00 PM - 2:00 PM
GMT Standard Time
Registration is closed.